Join our team at Woodworks Garden Centre & Café as Floor Supervisor!
Nestled in the heart of the North Wales borderlands, Woodworks Garden Centre & Café is more than just a place to shop and dine — it’s part of the P&A Group of Companies, a family-run business with deep roots in the timber industry. Since opening in 2005, Woodworks has flourished, reflecting our passion for nature and the environment while offering customers a warm, welcoming experience.
Working Hours & Pay
We know how important it is to balance work with your other commitments, and we’re open to discussing working hours that suit your lifestyle. We’re offering a competitive rate of £13.21 per hour and have a few flexible options available for you to consider.
Here’s what we’re proposing:
- Weekends Only – A great option if you’re looking to work exclusively on Saturdays and Sundays, perfect for fitting around other commitments.
- 30 Hours Per Week – Spread over 4 days, including both weekend days (Saturday and Sunday), giving you a balanced schedule.
- 37.5 Hours Per Week – Full-time hours across 5 days, with full weekend availability.
As weekends are our busiest time, weekend availability is essential for all these options.
- Saturday – 8.30am – 5pm
- Sunday – 9.30am – 4pm
What Will You Be Doing?
As a Floor Supervisor, you will:
Lead and motivate your team:
Inspire and guide team members to optimise sales opportunities and ensure consistently high levels of customer satisfaction, following Standard Operating Procedures (SOPs).
Ensure excellent knowledge of products and provide great service:
Equip the team with in-depth knowledge of our full product range, including pricing and seasonal offers, while handling customer enquiries efficiently and following up on leads to maximise sales.
Maintain retail standards:
Ensure all retail areas are well-stocked, visually appealing, and presented to a high standard.
Handle customer complaints effectively:
Resolve customer issues swiftly and positively, adhering to SOPs to maintain our reputation for exceptional service.
Act as Duty Manager where needed:
Step into the Manager’s role in their absence, taking responsibility for site security, cash handling, and decision-making.
Who We’re Looking For
We’re seeking a confident and proactive individual with the following skills and attributes:
Leadership Skills: Ability to lead, motivate, and inspire a team.
Commercial Awareness: A drive to succeed and maximise sales opportunities.
️Organisational Skills: Ability to plan, prioritise, and maintain processes effectively.
Communication Skills: Excellent written and verbal communication.
Numeracy & Attention to Detail: High level of accuracy and commercial understanding.
Training Ability: Comfortable with training and developing team members.
What We Offer
- Supportive work environment with a calendar of charity events going on throughout the year.
- Staff discounts.
- Many opportunities for professional development and career progression.
If you are enthusiastic, customer focussed and looking for your next challenge, we’d love to hear from you!